Terms and conditions
1. Introduction
Welcome to Natours' Terms and Conditions. By using our website and our quad bike tours and hiking services in the Alentejo coastline's natural landscapes, you agree to these Terms and Conditions. Please read them carefully before using our services.
2. Bookings and Payments
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Bookings: By making a reservation through our website, you agree to provide true, accurate, current, and complete information about yourself.
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Payments: Payment is due at the time of booking. We accept payments via credit or debit card.
3. Cancellations and Refunds
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Cancellations: You can cancel your reservation up to 48 hours before the scheduled tour to receive a full refund. If the cancellation occurs on our part, you can choose to receive a full refund or reschedule for another day.
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Refunds: Refunds will be processed within 7 business days after the cancellation.
4. Liability
Natours is not responsible for any damages, losses, accidents, delays, or inconveniences caused by third parties or events beyond our control.
5. Changes to the Tours
We reserve the right to modify or cancel any tour due to weather conditions, safety concerns, or unforeseen circumstances.
6. Use of the Website
By using our website, you agree not to:
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Use the site for fraudulent or illegal purposes.
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Interfere with the normal operation of the site.
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Attempt to gain unauthorized access to any part of the site.
7. Intellectual Property
All content on the website, including text, graphics, logos, icons, images, and software, is the property of Natours or its licensors and is protected by copyright laws.
8. Changes to the Terms and Conditions
We may update these Terms and Conditions periodically. We recommend that you review these Terms and Conditions whenever you use our services to stay informed about our updated policies.
9. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of Portugal. Any dispute or claim will be resolved by Portuguese courts.
10. Contact us
If you have any questions about these Terms and Conditions or our company, you can contact us at the following email: natours@ipes.pt.